Privacy Policy

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Privacy Policy -  Resilience Wellness Collective 

Last Updated: 03/15/2025 

Welcome to Resilience Wellness Collective! 

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our virtual wellness services, including our website, mobile application, and related services (collectively, the "Services").

1. Information We Collect

We may collect the following types of information from you:

 * Personal Information:

   * Name, email address, phone number, and postal address.

   * Date of birth, gender, and other demographic information.

   * Health and wellness information, including fitness goals, medical history, dietary preferences, and mental health status (provided voluntarily).

   * Payment information (collected by our third-party payment processors).

   * Usernames and passwords.

   * Information you provide during consultations, coaching sessions, or through surveys.

 * Usage Information:

   * Information about how you use our Services, including pages visited, features used, and time spent on our platform.

   * Device information, such as IP address, browser type, operating system, and device identifiers.

   * Log data, including access times, dates, and locations.

   * Cookies and similar tracking technologies (see our Cookie Policy below).

 * Communication Information:

   * Records of communications between you and us, including emails, chat logs, and support inquiries.

   * Information shared during group sessions or forums.

2. How We Use Your Information

We use your information for the following purposes:

 * To provide and maintain our Services.

 * To personalize your experience and offer tailored wellness programs.

 * To communicate with you about your account, updates, and promotional offers.

 * To process payments and manage subscriptions.

 * To analyze and improve our Services.

 * To conduct research and development.

 * To comply with legal obligations.

 * To provide customer support.

 * To monitor and analyze trends, usage, and activities in connection with our Services.

 * To protect the security and integrity of our Services.

3. Sharing Your Information

We may share your information with the following third parties:

 * Service Providers: Third-party vendors who assist us with payment processing, data analysis, email delivery, hosting, and other services.

 * Healthcare Professionals: If you participate in programs that involve consultation with healthcare professionals, we may share relevant health information with them, with your consent.

 * Business Partners: We may share information with business partners for marketing or promotional purposes, with your consent.

 * Legal Compliance: We may disclose information if required by law or to comply with legal processes.

 * Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

 * Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not identify you personally.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your personal information:

 * Access: You can request access to the personal information we hold about you.

 * Correction: You can request to correct any inaccuracies in your personal information.

 * Deletion: You can request to delete your personal information, subject to legal limitations.

 * Objection: You can object to the processing of your personal information.

 * Restriction: You can request to restrict the processing of your personal information.

 * Data Portability: You can request to receive your personal information in a portable format.

 * Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time, where applicable.

To exercise these rights, please contact us at [Your Contact Email].

7. Children's Privacy

Our Services require guardian consent for minors. 

8. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience and analyze usage. Cookies are small data files stored on your device that help us remember your preferences and improve our Services. You can control cookies through your browser settings.

 * Types of Cookies:

   * Essential Cookies: Necessary for the operation of our Services.

   * Performance Cookies: Collect information about how you use our Services.

   * Functionality Cookies: Remember your preferences and settings.

   * Targeting Cookies: Used to deliver personalized advertisements.

 * Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@resiliencefw.com C

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 * HIPAA Compliance: If your services involve handling protected health information (PHI), you must ensure compliance with HIPAA regulations. Consult with legal counsel to ensure proper compliance.

 * GDPR/CCPA Compliance: If you have users in the EU or California, you must comply with GDPR and CCPA regulations, respectively.

 * Third-Party Services: If you use third-party services (e.g., payment processors, analytics tools), review their privacy policies and ensure they meet your standards.

 * State-Specific Laws: Be aware of any state-specific privacy laws that may apply to your business.

This privacy policy is a template, and you should customize it to accurately reflect your company's practices and comply with applicable laws. Consult with legal counsel to ensure your privacy policy is legally sound.

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